Your pattern questions, answered
Is this a physical product?
No. The patterns shown in the MyNewSkill catalog are digital PDF instructions to make the projects pictured. Finished plushies, garments, yarn, needles, hooks and other supplies are not shipped.
How do I buy a pattern?
Open a pattern page and select “View on Etsy.” You will be sent to the matching MyNewSkill Etsy listing to view the current price, buy the file and receive it according to Etsy’s digital download process.
Where can I download my PDF?
Your PDF delivery is managed by Etsy. Find the downloadable files in the purchase details for your Etsy order, or follow Etsy’s download instructions. If you checked out as a guest, follow the link in Etsy’s purchase email.
What is included?
Each project includes the PDF pattern or collection of PDFs stated in its Etsy listing. Check the individual product description for size, skill level, materials and language details before buying.
Can you help if I’m stuck?
Yes. Visit our contact page for the best way to send a question about a pattern.
Can I request an order change or refund?
Review the terms displayed on the individual Etsy listing and contact the seller through Etsy for order-specific requests. Applicable consumer rights still apply.